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Air Concierge

Expectations:
  • Deliver a proactive, personalized service experience to private and business aviation clientele.
  • Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation.
  • Escort crew and passengers to and from the aircraft.
  • Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols.
  • Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers.
  • Resolve customer requests, questions, and concerns regarding the Company's services or products.
  • Shuttle customers to and from airport terminal and local hotels, as needed.
  • Perform other duties as assigned.

Position Requirements

  • We are looking for team members with a High School Diploma or General Education Degree (GED).
  • Excellent interpersonal, verbal and written communication skills.
  • Must possess a valid state Driver's License.
  • Previous customer service experience preferred.


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