Air Concierge

  • Deliver a proactive, personalized service experience to private and business aviation clientele.
  • Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation.
  • Escort crew and passengers to and from the aircraft.
  • Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols.
  • Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers.
  • Resolve customer requests, questions, and concerns regarding the Company's services or products.
  • Shuttle customers to and from airport terminal and local hotels, as needed.
  • Perform other duties as assigned.

Position Requirements

  • We are looking for team members with a High School Diploma or General Education Degree (GED).
  • Excellent interpersonal, verbal and written communication skills.
  • Must possess a valid state Driver's License.
  • Previous customer service experience preferred.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.